+13818285253
If you have a small number of computers (< 100), there are many computer networks, telephone networks, copying and printing, access control and attendance, and business software! Full time it? The workload is insufficient, the technical ability is limited, the career development space is limited, and the stability cannot be guaranteed
You can choose our single service or monthly package
Single emergency service
We can provide flexible single service in specific ways
-
On the same day
Client 350 + 100 for every two hours and more than one hour
server 600 + 150 for every two hours and more than one hour -
The next day
Client 300 + 100 for every two hours and more than one hour
server 500 + 150 for every two hours and more than one hour
According to the nature of your business to provide customized monthly services
-
Basic services
(patrol once a month, single emergency service twice) -
￥1000/month
-
Standard services
(Inspection twice a month, a single emergency service unlimited times) -
￥2000/month
-
Gold medal service
(1 day per week, a single emergency service unlimited times) -
￥4000/month
- Unlimited remote support Inspection once a month Emergency door-to-door 2 times / month Permanent Engineer Technical support of software Technical support for all terminals Technical support for all network issues Technical support for all servers Hardware fault free detection (including round trip freight) Monthly report IT security assessment report
- Unlimited remote support Patrol twice a month 3 times / month in case of emergency failure Permanent Engineer Technical support of software Technical support for all terminals Technical support for all network issues Technical support for all servers Hardware fault free detection (including round trip freight) Monthly report IT security assessment report
- Unlimited remote support From one day / week There is no limit to the number of emergency visits Permanent Engineer Technical support of software Technical support for all terminals Technical support for all network issues Technical support for all servers Hardware fault free detection (including round trip freight) Monthly report IT security assessment report
Committed to simplify management of IT assets and applications for customers and improve availability
-
Fixed personnel
to select our service, we will set up a service team headed by a service manager, with one on-site technician as the main and one as the backup, which is stable for a long time
-
Process management
the on-site support service not only strictly achieves SLA, but also pays attention to humanized service soft skills to improve customer satisfaction
-
Real time tracking of dispatch status
customers can log in to Senior Role repair platform http://oa.itsr.com/ Real time query of dispatch status
-
Bilingual support
technical personnel have basic English communication skills and fluent email writing
-
Strong technology
More than 80% of the technicians have the senior engineer qualification certification issued by the labor bureau and the Ministry of information industry
Monthly customers:
Can open exclusive OA account, real-time attention to it information, understand the company it situation