Today, IT plays an increasingly important role in the development of enterprises. Relying on the information construction of various businesses of the enterprise, it can improve the production and operation efficiency of the enterprise, reduce the operation risk and cost, and thus improve the overall management level and sustainable operation ability of the enterprise. After the completion of enterprise informatization construction, IT operation and maintenance and service work are particularly important. Some enterprises will choose to hand over IT operation and maintenance work to professional IT outsourcing service companies, and some enterprises will choose to hire network administrators by themselves. Today, let’s talk about the pros and cons of enterprises choosing IT outsourcing and recruiting self-employed network administrators.

1. Cost

Full-time network management

1) Self-employed network management includes many explicit and implicit costs such as wages, benefits, bonuses, office, management, etc. Once the personnel leave, it will waste and increase the additional recruitment costs of the enterprise

2) Enterprises will encounter people with poor skills who are not easy to fire, and those with good skills cannot be retained, which will bring great trouble to the enterprise.

IT outsourcing

1) Enterprises only need to pay a fixed IT maintenance fee and will not incur any other hidden costs (such as recruitment, management, office, benefits, bonuses, etc. are not required). If the number of enterprise computers is less than 50, the IT maintenance cost can be saved by at least 80%, and the outsourcing service company can also provide special VAT invoices.

2) Businesses don't need to worry about hiring or firing network administrators.

2. Risk

Professional Network Administration:

1) Full-time network management refers to the fact that an enterprise's IT data and assets are based almost entirely on personal professional ethics. In case of inadvertently recruiting and encountering network administrators with questionable professional ethics, it may lead to unprotected enterprise data security, and even cause enterprise IT assets to be stolen.

2) Once there is a problem with the personal network management, it is easy to apply oil on the soles of the feet. If it is gone, the responsibility and punishment of the enterprise cannot be implemented, and the loss of IT operation and maintenance must be fully borne by the enterprise.

IT outsourcing:

1) Let professional people do professional things. IT outsourcing companies have a set of mature and complete IT operation and maintenance risk control and management mechanisms. Therefore, enterprises can safely hand over responsibility for IT operation and maintenance to professional IT outsourcing companies. It is equivalent to transferring the risk of IT operation and maintenance to a responsible IT outsourcing service company.

2) The risk-taking ability of IT outsourcing service companies is much stronger than that of individual network managers. Once a problem occurs in IT operation and maintenance, it will be bound by a legal and valid service contract and bear certain legal responsibilities.

3. Quality

It is difficult for individual network administrators to self-monitor the quality of their work and to manage their business well. The original IT maintenance records are often lost, leading to potential risks in the continuity of services taken over by the next network administrator, affecting the consistency of enterprise IT operation and maintenance quality.

1) Professional IT outsourcing companies provide services to customers in a teamwork manner, and strictly control the quality from the service link.

2) There are clear and strict service level agreements (SLAs) and assessments between enterprises and professional IT outsourcing companies.

Based on the above analysis, the author still recommends that enterprises choose an IT outsourcing service company with certain strength to undertake daily IT operation and maintenance work. For the non-core business of the enterprise, choosing IT outsourcing will bring greater value and benefits to the enterprise. Shanghai Senior Role has been focusing on one-stop IT outsourcing business, IT system integration services, and IT operation and maintenance management services for decades.