With the end of the epidemic and the rapid resumption of work and production, one industry is extremely busy, and that is the IT outsourcing service industry, because IT outsourcing has long been the main way for enterprises to obtain IT technical support. Especially during the epidemic blockade, employees of many companies are working from home, and many faults will accumulate on their personal terminals, and faults will also accumulate in the company's internal core business systems. Customers of existing IT outsourcing service providers can rely on service providers to meet their busy technical service needs after resuming work and production. For enterprises that do not have IT outsourcing service providers but have service needs, how to choose an IT outsourcing service provider?

IT outsourcing experts suggest that we can start from four aspects: technical background, talent quality, service management, and customer cases:

1. Technical background: To provide technical services to customers, the technical background of the service provider team is very important. It is generally recommended that in addition to support capabilities, it should also have data center consulting capabilities and network server planning support capabilities;

2. Talent quality: technical support talents, technology is a dimension to be considered, service ability, dealing with people, etc. are all comprehensive factors to be examined. Therefore, in terms of talent quality, there must be a good team support ability;

3. Service management: Service management is an important part of measuring the service capability of service providers. Generally, it is necessary to have standardized, process-based and refined management capabilities, record events, work orders, etc. in detail, conduct statistical analysis on a regular basis, and issue reports, etc.;

4. Customer case: Inspect the company's historical performance, what typical customers and successful cases are there, this is the most convincing, it is best to call the customer of the service provider, and do a better research on the spot, if there is an industry-related service case, it can be preferred participate.

Shanghai one-stop IT outsourcing service, Shanghai Senior Role Information Technology Co., Ltd. has been focusing on the IT field for many years, and is committed to IT outsourcing, IT operation and maintenance, network maintenance, system integration and other IT outsourcing services. In the past ten years, it has provided IT technical services for hundreds of well-known enterprises and listed companies. Welcome to inquire, we will serve you wholeheartedly...