With the continuous refinement of social division of labor and the maturity of IT technology, IT outsourcing services emerge as the times require. IT outsourcing service providers use their technical capabilities and rich experience in the service field to provide customers with high-quality, efficient and all-round IT outsourcing services. At present, IT outsourcing has become the preferred way for enterprises in domestic first-tier cities, quasi-first-tier cities and second-tier cities to choose IT technical support.

Four levels of IT outsourcing services

What kind of business is suitable for outsourcing? What are the risks of IT outsourcing? We believe that there are four levels of concepts.

The first layer is to outsource the most basic and mature businesses, such as hardware maintenance and software maintenance, to professional IT outsourcing companies. Outsource the software development after requirement analysis to a professional software company. The IT department still retains the ability to manage, plan and control its internal application systems. Because this form of outsourcing is relatively simple and mature, many multinational companies use this method in their business in China, and many domestic leading companies are also doing the same.

The second layer is the management and control outsourcing of the internal application system of the enterprise. The IT department only retains its high-level business requirements, mainly the connection and planning of internal requirements, which requires IT service providers to have an in-depth understanding of the systems, operational products and business processes adopted by the customer's industry. Some multinational companies outsource professionals who are familiar with these application systems to IT service providers. Some large domestic enterprises encourage the reorganization of their IT departments and provide IT services to enterprises operating independently in the market in the form of contracts, which not only improves the enthusiasm of the IT departments, but also reduces the IT cost of the parent company.

The third level is the demand management of outsourced information technology and the implementation of IT projects. The IT department is only responsible for its planning, budgeting and cost control.

The fourth layer outsources all responsibilities of the IT department. IT service providers act in a sense the role of the IT department. Currently this form is common among SMEs, but rare among larger corporations. the reason is simple. Outsourcers are outsiders after all, and large corporations dare not outsource all information planning and management.

To sum up, enterprises should choose suitable IT outsourcing service providers according to their actual conditions, and adopt outsourcing service solutions suitable for themselves.

Shanghai one-stop IT outsourcing service, Shanghai Senior Role Information Technology Co., Ltd. has been focusing on the IT field for many years, and is committed to IT outsourcing, IT operation and maintenance, network maintenance, system integration and other IT outsourcing services. In the past ten years, it has provided IT technical services for hundreds of well-known enterprises and listed companies. Welcome to inquire, we will serve you wholeheartedly...